Help & FAQ'S
DO YOUR PAINTINGS COME FRAMED?
Framing is available upon request and pricing is calculated at checkout. If you choose to have your piece framed, frame color and style will be selected at the discretion of the artist and framer to complement the artwork.
DO YOU DO COMMISSIONS? HOW DO THEY WORK?
I am currently only commissioning my Hats collection.
Commissioned pieces are priced at 20% above my standard size-based HATS pricing. Once the commission form has been completed and approved by both parties, a 50% non-refundable deposit is required to reserve your project and begin the painting process. Commission timelines vary based on current projects, studio schedule, and other commitments, but an estimated timeframe will be communicated prior to starting your piece.
Complete this form and send it to Alexandracrawfordstudio@gmail.com
HOW IS THE QUALITY OF YOUR PRINTS?
Reproductions are printed on high-quality giclée (acid-free and archival) paper, using inks and quality materials designed to resist fading and maintain their richness over time. The prints feature a texture that resembles the original painting.
For best longevity, display prints away from prolonged direct sunlight. Prints ship flat or rolled, depending on size.
CAN I ARRANGE A LOCAL PICK UP?
Local pickup in Dallas can be arranged and is encouraged whenever possible.
DO YOU SHIP YOUR PAINTINGS?
Yes! Original paintings and prints can be shipped to all addresses within the U.S. For smaller-sized paintings, shipments are calculated at checkout. For paintings larger than 24” x 36”, shipping will be invoiced separately after purchase. Email me with the delivery address and I will provide you with a quote before you place your order.
I am interested in a painting but want more information
Please email me which piece you are interested in, and I am happy to provide you with extra photos and videos. Any of the pieces that have been posted to Instagram have a video attached that captures detail.
WHAT IS YOUR RETURN POLICY?
All paintings and prints are carefully created, packaged, and handled, and I strive to communicate as clearly as possible about the work you will receive. Because of the nature of original artwork and fine art prints, all sales are final except in certain circumstances. Please read all product descriptions carefully before purchasing. For questions or concerns, contact alexandracrawfordstudio@gmail.com